At BiasharaBot (hereinafter referred to as “BiasharaBot” or “we”), we recognize the need to protect the privacy of the personal information we collect or you provide to us when you access and use our website (https://biasharabot.com/) (hereinafter referred to as the “Website”).
1. Protection of Your Information. We are accountable for the information in our custody. Therefore, when we collect or use your information, we will utilize commercially reasonable safeguards to ensure its protection. It should be noted that no security procedure is currently 100% effective. Should any breach of your Personal Information occur, we will inform you as soon as reasonably possible, as required by applicable law.
2. Type and Purpose of Collection. We collect information at various points in the Website to facilitate its use by our customers. Specifically, two types of information are collected:
Non-Personal Information: Upon accessing the Website, certain non-personal information will be automatically collected without your knowledge or consent, such as your IP address and the referring website (“Non-Personal Information”). We use Non-Personal Information to examine our traffic and to view how our customers use the Website. This type of information will not allow you to be personally identified. For example, we use “cookies”, which contains only certain statistical information. You can instruct your computer to inform you whenever a cookie is being sent, or you can disallow cookies through your web browser. If you do choose to disallow cookies, your experience on the Website may be diminished, or your ability to choose some of the options on the Website may be limited.
Identifying Personal Information: To utilize some portions of the Website or some of the services provided therein, you must first provide personal information that will allow you to be identified (“Personal Information”). This type of information will not be collected without your consent. The purposes of the collection of Personal Information are the following:
To establish a relationship with you;
To facilitate your service through our Website;
To facilitate your service with our affiliated service providers;
To anticipate and resolve problems with your service;
To understand your needs and desires vis-à-vis the Website;
To update you on changes to our services or products, including new promotions.
We expressly acknowledge that we will not use your Personal Information for any other purposes without your consent. Further, we will only collect Personal Information to the extent necessary for the above mentioned purposes. The Personal Information we collect will vary depending on how you are using the Website, but may include, without limitation, your address, phone number, email address, and credit card information, Facebook profile, mobile money account and bank account information for client payment purposes.
3. Withdrawal of Consent. You may withdraw your consent to the collection of Personal Information at any time by sending a written request to email@example.com. Upon receiving notice that you have revoked your consent, we will stop using your Personal Information within a reasonable time, which will vary depending on what information we have collected and for what purpose. Please note that we will send you an email confirmation upon receipt of your request. Therefore, if you do not receive a confirmation email, please contact us again with your request. If you do choose to withdraw such consent, your experience on the Website may be diminished, or your ability to choose some of the options on the Website or the services provided therein may be limited.
4. Sharing Information. We will not sell, rent or disclose to outside parties the information we collect, save and except that we may share the collected information with other parties as follows:
Affiliated Service Providers: We have agreements with various affiliated service providers to facilitate the functioning of the Website, with whom we may share the information we have collected. For example, we may share your credit card information with the credit card service provider to process your purchase. All administrative service providers that we use are required to have the same level of privacy protection as we have, and therefore we expect that your information will be handled with the same level of care that we employ.
Transactions: In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition, or in any other situation where collected information may be disclosed or transferred as one of our business assets.
Business and Research Purposes: We may also share aggregated or de-identified information with our partners or others for business or research purposes. For example, we may tell a prospective BiasharaBot customer the average number of messages sent within a BiasharaBot team in a day or may partner with research firm or academics to explore interesting questions about merchant client communications. Again, this policy is not intended to prohibit the disclosure and use of aggregated or de-identified data.
5. Your privacy responsibilities: To help protect your privacy, be sure:
not to share your user ID or password with anyone else;
to log off the Company Name Web site when you are finished;
to take customary precautions to guard against “malware” (viruses, Trojan horses, bots, etc.), for example by installing and updating suitable anti-virus software
5. External Links. The Website contains links and references to other websites. We are not responsible for the collection, use and disclosure of information, or the privacy practices of such websites, and we expressly disclaim any liability relating thereto.